At Medellin , we prioritize customer satisfaction and transparent service. This cancellation policy outlines the steps and timelines for canceling your door hardware order placed via our website. Whether you’re changing your mind or facing an issue, we ensure a smooth and hassle-free cancellation process. Please review the guidelines below to understand eligibility, timelines, and contact support for order-related concerns.
At Medellin , we understand that sometimes plans change. If you wish to cancel your order, please do so within 24 hours of placing it. You can contact us via call or email with your order details to initiate the cancellation process. Cancellations requested after 24 hours may not be accepted if the order has already been processed or shipped.
You agree to use this website only for lawful purposes. You must not use our site in any way that causes harm to the website or impacts user access. Unauthorised use, hacking, or any activity that violates Indian IT or privacy laws is strictly prohibited.
We reserve the right to cancel any order due to unforeseen circumstances such as unavailability of stock, pricing errors, or inaccurate product information. In such cases, customers will be informed promptly, and any payment made will be refunded in full to the original mode of payment.
If your cancellation is approved, the refund will be processed within 7 to 10 business days. The exact time frame may depend on your payment provider or bank processing time.
To request an order cancellation, please reach out to us with your order number and contact details:
📞 Call: +91 99988 45848
📧 Email: medellinindia.jam@gmail.com
🏢 Address: Plot No. 3549, GIDC, Phase III, Dared, Jamnagar, Gujarat
🌐 Website: www.medellinproducts.com
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